Position: Information Technology Coordinator

Salary:  $96,326.65 to $109,999.53 annually   

Status: Permanent Full-time, Excluded

Department: Infrastructure
Posted Date: May 8, 2026 

Closing Date: May 22, 2026   

Location: 745 Clark Drive, Vancouver, BC 

At VACFSS, we ensure that the rights, safety, well-being and spirit of Indigenous children and families are upheld, honored, and protected. We strive to eliminate oppression, discrimination, and marginalization within our community. We acknowledge and honor the inherent wisdom, capacity, and resourcefulness of our community in designing programs and services to care for our own children and families. Accordingly, we are dedicated to planning, developing, and implementing creative and innovative Indigenous programs and services in collaboration with members of our community and other agencies.

• Join an Agency that strives to provide services to strengthen Indigenous families culturally and spiritually!
• Receive a competitive salary of $96,326.65 to $109,999.53 per annum PLUS a comprehensive benefits package!
• Take on a challenging role that provides membership in the Public Service Pension Plan!

The IT Coordinator plans, organizes, directs, controls, implements, and evaluates the Agency’s information technology activities/systems across three work sites in Vancouver. This position will supervise, and collaborate with the IT Technician as well as be the first point of contact for all technical support inquires providing support to all internal employees, and external vendors for a wide range of technical, network and operating systems such as hardware, mobile and other wireless technologies. The IT Coordinator must drive delivery of assigned projects to ensure timeliness and quality within scope and budget. The IT Coordinator is responsible for supporting all IT initiatives as determined by IT strategic plans, including planning, development, delivery, change management, communications and continuous improvement of solutions implemented within their portfolio. The position will require some evening and weekend work and may be assigned additional work consistent with experience, education and scope of responsibility.

The responsibilities include:  

• Plans, organizes, directs, controls, implements and evaluates the Agency’s Information technology and telecommunications activities/systems.
• Monitors and maintains Agency infrastructure, networks, system software, phone systems and IT security.
• Provides technical support and troubleshooting to staff and leadership, and acts as a key advisor on technology solutions, system enhancements, and information technology planning. The role involves identifying opportunities to improve workflows and organizational processes through the effective use of technology.
• Coordinates/manages data recovery/backup systems; providing risk mitigation strategies for issues/incidents; and troubleshooting, diagnosing, and resolving IT issues/problems.
• Develops and delivers training to staff on information technology tools and platforms such as Microsoft Teams and internal systems. This includes providing guidance on information security practices, data protection, and the safe and appropriate use of technology. 
• Provides courteous and effective technical support to staff and members of the organization ensuring computers, software, phone and voicemail and other IT systems operate effectively. 
• Communicates effectively to understand the problem and explain its solution to staff. 
• Offer technical solutions to staff regarding system, email, and product related issues and provide day-to-day support to staff on the use of technology resources.
• In supporting organizational operations, the IT Coordinator works closely with program management to assist in the selection, implementation, and integration of software systems. These systems include Applicant Tracking Systems, Human Resources Information Systems, Enterprise Resource Planning systems, and intranet platforms. The IT Coordinator is responsible for coordinating system rollouts, upgrades, and improvements across departments, ensuring systems are aligned with operational needs, agency policies, and reporting requirements.
• Applies problem-solving methodologies and tools to diagnose and solve operational IT issues.  
• Analyzes multiple alternatives, risks, and benefits for a range of potential solutions.
• Serves as the primary point of contact with Ministry of Children and Family Development counterparts for all information technology related matters. This role is responsible for coordinating and communicating updates, changes, and requirements related to Ministry systems, including the Integrated Case Management System, the Management Information System, and the Azure Virtual Desktop or other applicable Ministry-defined platforms. The IT Coordinator ensures VACFSS systems are in compliance and integrates with Ministry standards and protocols, and ensures that any system changes and their operational impacts are clearly communicated to staff and leadership.
• Manages vendor relationships for IT systems and services, including establishing new vendor partnerships to source out the best cost-effective products and services.
• Performs human resources functions for staff supervised, such as recruitment, setting strategies and objectives, prioritizing work, ensuring proper training, completing annual performance appraisals, encouraging employee professional development, discipline, and labour relations issues. 
• Performs generalist duties related to the IT Coordinator functions as required and within limitations of the given job classification. Provides coverage when needed for IT Technician. 

This position requires a high degree of relational engagement. The role will provide support based on the Indigenous culture core competencies and the values of respect, strength-based practice, humility, integrity, and belonging.  Communication and work occurs within a governance context of the organization. The role requires practical, and expert knowledge of the IT landscape, transformation roadmap, and awareness of the strategic importance of project execution.  This role performs all other duties related to the IT as assigned by the manager in carrying out the mission and mandate of the agency.

A comprehensive position profile will be available to candidates shortlisted for the position.

INDIGENOUS CORE CULTURAL COMPETENCIES:

• Relational Engagement
• Leadership
• Collaborative Planning and Decision Making
• Emotional Competency
• Resilience
• Cultural, Spiritual Expression 

QUALIFICATIONS:

Required: 

• Bachelor’s Degree in Computer Science, Computer Systems or related field,
• A combination of education and experience may be considered.
• At least seven (7) year’s progressively more responsible information technology/system administration experience.
• Three years of supervisory experience leading, mentoring, and supervising staff.

Preferred: 

• Certification in network administration, cybersecurity, project management and/or business analysis. 
• Experience in non-profit sector, government or related environment. 
• Experience in non-profit sector, government or related environment. 
• Experience managing vendor relationships.
• Experience with: 

o Hybrid Infrastructure: Management of Active Directory and Azure environments.

o Operations: Expertise in documentation and establishing rigorous maintenance schedules for on-prem databases and servers.

o Network & Security: Ability to design network architecture and implement cybersecurity frameworks.

o Azure Administrator Associate

o CompTIA Security+

o CCNA

OTHER REQUIREMENTS:

• Maintains expert knowledge of the IT landscape, transformation roadmap, and awareness of the strategic importance of project execution. Maintains familiarity with strategic business directions.
• Maintains a high level of integrity, tact and discretion when handling confidential information. 
• Knowledge of standards and practice with respect to technology, security of technical equipment and systems, and management of technical assets.
• Knowledge of change management processes and project management methodologies.
• Knowledge of the installation, configuration, maintenance and problem resolution of hardware, software, operating systems and network components.
• Knowledge of service level management and performance measurement of ongoing operations of technology based systems.
• Knowledge of procurement, contract management and contract administration processes with respect to technology assets, such as equipment, software, and resources.
• This position may involve extended working hours, evenings and some weekends.
• Ability to type 50 wpm. 
• Criminal Record Check, a valid BC Driver’s License and access to a safe, reliable vehicle.

BENEFITS: 

• Extended health and dental 
• Group life and AD&D
• Employee and Family Assistance Program
• 100% employer-paid premiums 
• 4 weeks of vacation
• Public Service Pension Plan
• Access to VACFSS’ Staff Support Counselor
• Access to Indigenous Cultural Teachings as coordinated by the Agency

We thank all candidates for their interest; however, only those selected for an interview will be contacted.  VACFSS values a diverse work force, preference may be given to qualified Indigenous candidates as per Section 41 of the Human Rights Code.

Position:                              Front Desk Administrative Assistant
Department:                      Child Safety
Location:                             2020 Yukon Street, Vancouver BC
Status:                                 Full-time, Permanent
Hours of work:                  8:30am to 4:30pm Monday to Friday
Classification:                    Grid 9 – Delegated Programs
Salary:                                 $1,923.81 - $2,167.41 bi-weekly

The salary shown reflects current rates as of April 1, 2024, under the Indigenous Services stream within Community Social Services. Updated rates are anticipated pending voting and ratification of the collective agreement.

• Join an Agency that strives to provide services to strengthen Indigenous families culturally and spiritually!

• Receive a competitive salary of $50,190.86 to $56,546.21 per year PLUS a comprehensive benefits package!

• Take on a challenging role that provides membership in the Public Service Pension Plan!

JOB SUMMARY:

Reporting to the Child Safety Office Manager, the role of the Child Safety Front Desk Administrative Assistant is to provide dedicated front desk reception duties by greeting visitors in person or on the telephone and directing to the person needed, helping staff with administration support by organizing couriers, security, meeting rooms, meeting room maintenance and other related duties as required. This position will assist with administrative duties as assigned by supervisor that are consistent with the education and experience.

A complete position profile will be provided to candidates at the time of interview. 

KEY COMPETENCIES:

• Relational Engagement
• Leadership
• Collaborative Planning and Decision Making
• Emotional Competency
• Resilience
• Cultural, Spiritual Expression

QUALIFICATIONS:

Education, Training and Experience:      

• A certificate in an administrative program; and
• Two to five years’ experience working in an office setting.
• An equivalent combination of education and experience may be considered.
• Knowledge of various filling systems and maintenance.
• Knowledge of office practices and procedures.

Job Skills and Abilities:

• Proven work experience as a Front Desk Administrative Assistant or similar role in a fast pace and stressful work environment.
• Ability to engage with emotionally heightened clients or clients facing stressful situations.
• Hands-on experience with office equipment (e.g. fac machines or printers).
• Proficiency in using Windows based computer applications including MS Office (Teams, Outlook, Excel, Work, Word, and PowerPoint) and other standard computer applications, and multi-line phone systems. 
• An ability to quickly learn new computer applications and programs.
• Ability to type 50 wpm keyboarding is required.
• Knowledge of and ability to maintain filing systems.
• Ability to work effectively and cooperatively with team members, other VACFSS colleagues, and personnel of other agencies in the community.
• Ability to work with clients in a respectful and culturally sensitive manner.
• Well-developed interpersonal skills.
• Good written and verbal communication skills. 

NOTE:

• This position requires Union membership.
• For this position, applications will be accepted from qualified Indigenous candidates only as per Article 1.5 of the Collective Agreement and Section 41 of the Human Rights Code.
• Remote work is unavailable.

BENEFITS:

Position:                              Under 19 Transition Worker

Status:                                  Regular, Full-time

Department:                      Guardianship

Location:                             3284 East Broadway

Classification:                    Delegated Social Worker (Grid 21-24) +1 Temporary Market Adjustment (TMA)

Salary:                                 $ 69,760.70 to $ 89,268.45 annually

The salary shown reflects current rates as of April 1, 2024, under the Indigenous Services stream within Community Social Services. Updated rates are anticipated pending voting and ratification of the collective agreement.

• Use your child welfare expertise to make a lasting difference in Vancouver's Aboriginal community!
• Receive a competitive salary of $ 69,760.70 to $ 89,268.45 PLUS a comprehensive benefits package!
• Take on a challenging role that provides membership in the Public Service Pension Plan!

The VACFSS Guardianship program is responsible for the care and well-being of Indigenous children under a Continuing Custody Order. Our approach is situated in a model of the child in the center of their circle of support, surrounded by family and community. The Guardianship program focuses on developing holistic care plans with an emphasis on connection to family, culture, and community.

PURPOSE OF POSITION

Reporting to the Guardianship Team Leader, the Under 19 Transition Worker will be responsible for initial transition planning activities for youth starting as early as 14 years old. This position will work collaboratively with the Social Worker, youth/young adults, and their support circle to:

1. Assess: across domains important to transition to identify planning needs.
2. Plan: develop a transition plan in collaboration with the youth/young adult and their support circle.
3. Review: ongoing and regular review of planning needs, maintaining, and managing the transition plan. This also involves coordinating and facilitating transition planning meetings with the youth/young adult and their support circle (as needed).
4. Guide and Support: provide support with transition planning in line with how youth/young adult would like to receive services (indirect and direct support that will shift and change over time)

The Under 19 Transition worker will be responsible for developing relationships, providing guidance, funding resources and support to youth/young adults who are in the care of VACFSS that are under 19-years-old.  There is an emphasis on relationship-based practice, developing community through group work, and cultural opportunities and strengthening. They will work in collaboration with the Over 19 Transition Worker, Guardianship Social Workers, Team Leaders, other staff, and community members. The work of the Under 19 Transition Worker is guided by the values of belonging, respect, strengths-based practice, integrity, and humility. It is conducted in accordance with practice standards, legislation, and VACFSS’s philosophy of service delivery, in pursuit of a balanced and harmonious Indigenous community.

FUNCTIONS:

• The Under 19 Transition Worker provides expertise in assessing transition needs and offers support that ensures the children's views are considered and information provided is both developmentally and culturally appropriate for the child and family.
• Provides focused transition planning support and services to youth including assessing eligibility for youth agreements and planning for Temporary Support Agreements (TSA) with the Young Adults Program (AYA).
• Builds community by facilitating connections with Indigenous communities to support children, youth, families, and collaborative planning in supporting complex transitions.
• Works in collaboration with the Social Worker and community organizations to identify community resources that support strong transitions to adulthood and ensure the best outcomes for the child and family.
• Collaborate with the Social Worker to ensure consistency in the transition plan, goals, actions, and needs.
• Demonstrates knowledge of various Indigenous and cultural groups in Canada as well as protocols associated with accessing community contacts and Elders. Demonstrates a good knowledge of Indigenous service structures including Band Administration, Band Social Worker functions, Delegated Aboriginal Agencies and cultural resources in the community.

Key Competencies:

• Relational Engagement
• Leadership
• Collaborative Planning and Decision Making
• Emotional Competency
• Resilience
• Cultural, Spiritual Expression

Qualifications:

Education and Experience:

• A Master of Social Work (MSW) or Master in a related human services field or;
• A Bachelor of Social Work (BSW) or;
• A Bachelor degree specializing in a related human services field plus three years of related experience in child and family services and;
• Minimum 3 years' experience in working with vulnerable youth and young adults with complex needs (i.e., substance use, mental illness, homelessness, or youth in care or formerly in care).
• C4 delegation (to be provided).

Job Skills and Abilities:

• Solid understanding of the Child, Family and Community Services Act
• Demonstrated cultural sensitivity and competency.
• Experience coordinating interdisciplinary/cross sector teams, providing informal leadership and community engagement.
• Knowledge of and connections to various local communities and services.  
• Excellent verbal and written communication skills.
• Task oriented with great organizational skills.

Note:

• A valid Class 5 driver’s license and reliable vehicle with business class insurance are required to perform the duties of this position.
• This position requires Union membership.
• This position is open to all applicants.
• A clear Criminal Record Check is required for this position.
• Internal applications will be considered first as per the Collective Agreement

BENEFITS:

• Extended health and dental
• Group life and AD&D
• Employee and Family Assistance Program
• 100% employer-paid premiums
• 3 weeks of vacation
• Public Service Pension Plan
• Access to VACFSS’ Staff Cultural Clinical Counselor, Elder
• Access to Indigenous Cultural Teachings as coordinated by the Agency
• Eligible for the VACFSS flex program after passing probation

APPLICATION PROCESS:
Applicants may apply by completing the Application on the Employment Opportunities webpage www.vacfss.com or by using the following link: https://vacfsscareers.easyapply.co/. We thank all candidates for their interest; however, only those selected for an interview will be contacted. Preference may be given to qualified Indigenous candidates as per Section 41 of the Human Rights Code.

*Internal Applicants will be considered first as per the Collective Agreement*

Situated on the unceded and occupied territories of the Coast Salish Peoples, including the xmθkym (Musqueam), Swxwú7mesh (Squamish), Selílwitulh (Tsleil-Waututh), and Stó:l nations

Position:   Float Administrative Assistant 
Status:   Permanent Full-Time 
Hours of Work:   8:30am to 4:30pm Monday to Friday 
Location:   Any of our 3 offices: 745 Clark Drive, 3284 East Broadway, 2020 Yukon Street 
Classification:   Grid 09, Delegated Program 
Salary:   $1,923.81 - $2,167.41 bi-weekly 

The salary shown reflects current rates as of April 1, 2024, under the Indigenous Services stream within Community Social Services. Updated rates are anticipated pending voting and ratification of the collective agreement. 

• Join an Agency that strives to provide services to strengthen Indigenous families culturally and spiritually!

• Receive a competitive salary of $50,190.86 to $56,546.21 per year PLUS a comprehensive benefits package!

• Take on a challenging role that provides membership in the Public Service Pension Plan!

JOB SUMMARY:

This Float Administrative Assistant position is a permanent full-time position guaranteed 35 hours per week and will primarily be assigned to our Child Safety and Family Preservation programs but can also be assigned to work at any of our office locations, including Guardianship, Infrastructure, and Resources programs, on short assignment (1 to 5 days) or long-term assignments (2 weeks to 3 months) based on the operational needs of our programs.

Assignment of work will be done though Human Resources in collaboration with Program Managers. Once assigned, the role will report to the Program’s Office Manager providing a variety of confidential and professional administrative support services for the program, team, and staff. This position will assist with maintaining client files, preparing documentation, correspondence, reports and other information as required utilizing various computer applications and providing switchboard duties as needed. Some other administrative duties include ordering/requesting applicable forms, booklets, or program supplies, completing large volume mail outs using mail merge and completing computer entry to the client case management system. These functions and all other duties will be performed in a courteous, professional manner and require working collaboratively in a team environment. Successful candidates will be task orientated and willing to demonstrate effective teamwork, initiative, organization, and interpersonal skills. This role is a frontline position where you will be the first contact with our clients, partner agencies/organizations and other professional colleagues.

The successful candidate will need to be able to work at 745 Clark Drive, 3284 East Broadway, and 2020 Yukon Street.

A complete position profile will be provided to candidates at the time of interview. 

KEY COMPETENCIES:

• Relational Engagement
• Leadership
• Collaborative Planning and Decision Making
• Emotional Competency
• Resilience
• Cultural, Spiritual Expression

QUALIFICATIONS:

Education, Training and Experience:      

• A certificate or diploma in an administrative program; and
• 2-5 years experience working in an office setting.
• An equivalent combination of education and experience may be considered.
• Knowledge of various filling systems and maintenance.
• Knowledge of office practices and procedures.
• Ability to prioritize and handle multiple competing priorities
• Criminal Record Check for Working with Vulnerable Children or Adults

Job Skills and Abilities:

• Proven work experience in administration or similar role in a fast pace and stressful work environment.
• Proficiency in using Windows based computer applications including MS Office (Teams, Outlook, Excel, Work, Word, and PowerPoint) and other standard computer applications.
• An ability to quickly learn new computer applications and programs.
• Ability to type 50 wpm keyboarding is required.
• Knowledge of and ability to maintain filing systems.
• Ability to work effectively and cooperatively with team members, other VACFSS colleagues, and personnel of other agencies in the community.
• Ability to work with clients in a respectful and culturally sensitive manner.
• Ability to engage with emotionally heightened clients or clients facing stressful situations.
• Well-developed interpersonal skills.
• Good written and verbal communication skills. 

NOTE:

• This position requires Union membership.
• Applications will be accepted from applicants of all genders.
• Preference may be given to qualified Indigenous candidates as per Section 41 of the Human Rights Code
• Remote work is unavailable.

BENEFITS:

At VACFSS, we ensure that the rights, safety, well-being and spirit of Indigenous children and families are upheld, honored and protected. We strive to eliminate oppression, discrimination and marginalization within our community. We acknowledge and honor the inherent wisdom, capacity and resourcefulness of our community in designing programs and services to care for our own children and families. Accordingly, we are dedicated to planning, developing, and implementing creative and innovative Indigenous programs and services in collaboration with members of our community and other agencies.

Position:                              Social Work Assistant

APPLICATION PROCESS:
Applicants may apply by completing the Application on the Employment Opportunities webpage www.vacfss.com or by using the following link: https://vacfsscareers.easyapply.co/. We thank all candidates for their interest; however, only those selected for an interview will be contacted. Preference may be given to qualified Indigenous candidates as per Section 41 of the Human Rights Code.

Situated on the unceded and occupied territories of the Coast Salish Peoples, including the xmθkym (Musqueam), Swxwú7mesh (Squamish), Selílwitulh (Tsleil-Waututh), and Stó:l nations.

Status : Regular Full-time

Hours of Work : 8:30 – 4:30 Monday to Friday
Program : Family Preservation & Reunification
Location : 745 Clark Drive, Vancouver BC 
Classification : Social Program Officer, Grid 21–Grid 24 (+1 Temporary Market Adjustment) 
Salary : $ 69,760.70 to $ 89,268.45 annually which includes a 1 Grid Temporary Market Adjustment 

The salary shown reflects current rates as of April 1, 2024, under the Indigenous Services stream within Community Social Services. Updated rates are anticipated pending voting and ratification of the collective agreement.

• Engage in restorative child welfare practice with Vancouver’s Indigenous community!
• Receive a competitive salary of $ 69,760.70 to $ 89,268.45 PLUS a comprehensive benefits package!
• Take on a challenging role that provides membership in the Public Service Pension Plan!

JOB SUMMARY:

Reporting to a Family Preservation Clinical Supervisor, the Family Preservation Counsellor (FPC) provides individual family preservation and reunification services as well as associated services to children, youth and families in the family home, community or at VACFSS.

The FPC receives referrals from VACFSS’s Child Safety or Guardianship programs. The FPC will work in partnership with the referring social worker and the child’s immediate and extended family to identify and build on strengths so that risks to child safety and wellbeing can be reduced and/or eliminated. This is enacted through practice by: (1) Gathering the Circle; (2) Listening, Assessing and Finding Solutions; (3) Creating Security, Belonging and Well-being; and (4) Keeping the Circle Strong.

The FPC will provide an intensive array of services over a short term either directly or through referrals to contractors or community partners to assist families in building upon their strengths and enhancing family functioning. The FPC in consultation with their Supervisor will also assist with therapeutic access or visit supervision, support families during court proceedings, and ensure case documentation is maintained accurately, fully and in a timely manner.

The FPC will understand the importance of culture in healing for children, youth and families and will help guide connection to culture or spiritual expression with bands or nations. The FPC will be able to work closely with community, VACFSS’ Family Support Elders, Knowledge Keepers, and others where appropriate to help families participate in culture and ceremony and gain connections to community.

The work of the FPC is guided by the values of belonging, respect, strengths-based practice, integrity, and humility. It is conducted in accordance with practice standards, legislation, and VACFSS’s philosophy of service delivery, in pursuit of a balanced and harmonious Indigenous community.  The FPC will have a good understanding of the Child, Family and Community Services Act (CFCSA) and the Federal Act Bill C92.

QUALIFICATIONS

Education and Experience: 

1. Preferred Credentials:

• Bachelor’s Degree or higher in Social Work or in Child & Youth Care OR Master's Degree in Educational Counselling Psychology/Master of Arts in Counselling Psychology with completion of a practicum in family and child welfare OR
• A candidate may be considered equivalent when they are registered and a member in good standing with the BC College of Social Workers or has a letter from the College confirming that their application for registration has been approved.

2. Minimum Credentials:

• Bachelor’s Degree in a Human Services field OR Bachelor’s Degree with a Major/Honors in a Human Services field OR Master’s level graduate Certificate/Diploma in a Human Services field AFTER the completion of an unrelated Bachelor’s Degree.
• PLUS, a minimum of one year of related OR job-specific work experience.

• Human Services fields include: Psychology, Sociology, Criminology, Anthropology, Early Childhood Education, Indigenous Studies, Education, Theology or Nursing.

NOTE: If this education was obtained outside of Canada, you need to confirm it has been assessed for equivalency through the International Credential Evaluation Services (ICES). You must provide a comprehensive report and the supplemental report to be considered.

Preferred: Preference will be given to candidates who possess:

• A MSW or Master’s degree in a related social services field is preferred.
• At least two (2) years in family therapy and/or crisis intervention, and/or
• At least two (2) years of child care or family support experience.

Key Competencies:

• Relational Engagement
• Leadership
• Collaborative Planning and Decision Making
• Emotional Competency
• Resilience
• Cultural, Spiritual Expression

Notes:

• A valid Class 5 driver’s license and reliable vehicle with business class insurance are required to perform the duties of this position.
• Applications will be accepted from applicants of all genders.
• This position requires Union membership.
• This position requires the incumbent to be available in the office. Remote work is unavailable 

ABOUT THE BENEFITS:

• Extended health and dental
• Group life and AD&D
• Employee and Family Assistance Program
• 100% employer-paid premiums
• 3 weeks of vacation
• Public Service Pension Plan
• Access to VACFSS’ Staff Cultural Clinical Counselor, Elder
• Access to Indigenous Cultural Teachings as coordinated by the Agency
• Eligible for the VACFSS flex program after passing probation

 Applications will be accepted from candidates with the above qualifications. Preference may be given to Indigenous candidates as per Section 41 of the Human Rights Code. We thank all candidates for their interest; however, only those shortlisted will be contacted. 

The objective of the Child Safety Program is to ensure the safety and well-being of children and to work towards the preservation of families. The Child Safety Program provides a continuum of services, from preventive programs which support and maintain families, to services that ensure permanency for children in care.

Position:                            Child Safety Social Worker
Status:                               Permanent Full-time
Department:                    Child Safety
Location:                           2020 Yukon St, Vancouver, BC
Classification:                  Delegated Social Worker (Grid 21-24) +3 Temporary Market Adjustment (TMA)*
Salary:                               $69,760.70 to $94,752.42 annually

*Delegated Child Safety Social Workers (Social Program Officer – CS) classified at Grid 24 working in Delegated Child Safety positions will receive 3 Temporary Market Adjustment (TMA) which will be placed at Grid 24 + 3 TMA.

The salary shown reflects current rates as of April 1, 2024, under the Indigenous Services stream within Community Social Services. Updated rates are anticipated pending voting and ratification of the collective agreement.

• Engage in restorative child welfare practice with Vancouver’s Indigenous community!
• Receive a competitive salary of $69,760.70 to $94,752.42 PLUS a comprehensive benefits package!
• Take on a challenging role that provides membership in the Public Service Pension Plan!

PURPOSE OF POSITION:

The Child Safety Social Worker (CSSW) is responsible for ensuring the safety and well-being of children through least intrusive, trauma-informed and restorative child welfare practices. This is enacted by the Social Worker working in partnership with the child’s family, extended family, community, Band or Nation to: (1) Gathering the child’s Circle; (2) Listen, assess and find solutions; (3) Create security, belonging and well-being; and (4) Keep the Circle strong.

The work of the CSSW is guided by the values of belonging, respect, strengths-based practice, integrity and humility. It is conducted in accordance with practice standards, legislation, Federal Act, An Act respecting First Nations, Inuit and Métis children, youth and families and VACFSS’s philosophy of service delivery, in pursuit of a balanced and harmonious Indigenous community.

• Applies the process of traditional problem solving, utilizing collaboration and consensus, to analyze problems and develop appropriate solutions. Working with all perspectives in the circle, effectively evaluates a course of action, reaches decisions and modifies decisions based on changing circumstances or information.
• Applies the Indigenous concept of relational engagement to with children, families, other employees and to the land from an Indigenous Worldview.
• Provides leadership (Siiyamints) to children, families, agency employees and community partners.
• Recognizes the importance and role that culture and spirituality play in everyday life of Indigenous people.
• Recovers from or adjusts readily to change and challenging circumstances.
• Maintains composure and emotional balance when working with children, families, agency employees and community partners.

A comprehensive position profile will be available at the time of interview.

KEY COMPETENCIES:

• Relational Engagement
• Leadership
• Collaborative Planning and Decision Making
• Emotional Competency
• Resilience
• Cultural, Spiritual Expression

QUALIFICATIONS:

Education, Training and Experience:

1. Preferred Credentials:

• Bachelor’s Degree or higher in Social Work or in Child & Youth Care OR Master's Degree in Educational Counselling Psychology/Master of Arts in Counselling Psychology with completion of a practicum in family and child welfare OR
• A candidate may be considered equivalent when they are registered and a member in good standing with the BC College of Social Workers or has a letter from the College confirming that their application for registration has been approved.
• C6 Delegation (to be provided).

2. Minimum Credentials:

• Bachelor’s Degree in a Human Services field OR Bachelor’s Degree with a Major/Honors in a Human Services field OR Master’s level graduate Certificate/Diploma in a Human Services field AFTER the completion of an unrelated Bachelor’s Degree.
• PLUS, a minimum of one year of related OR job-specific work experience.
• C6 Delegation (to be provided).

• Human Services fields include: Psychology, Sociology, Criminology, Anthropology, Early Childhood Education, Indigenous Studies, Education, Theology or Nursing.

NOTE: If this education was obtained outside of Canada, you need to confirm it has been assessed for equivalency through the International Credential Evaluation Services (ICES). You must provide a comprehensive report and the supplemental report to be considered.

Job Skills and Abilities:

• Good understanding of the Child, Family and Community Services Act.
• Awareness of resources available to Indigenous children and families, and knowledge of the referral process.
• Ability to work effectively and cooperatively with team members, other VACFSS colleagues, and personnel of other agencies in the community.
• Ability to work with children and families in a respectful and culturally-sensitive manner.
• Well-developed interpersonal counseling and assessment skills.
• Good written and verbal communication skills.
• Ability to investigate complex family situations and assess risk.
• Aware of extended family practices within Indigenous communities.
• Strong interpersonal, organizational, and communication skills.
• Valid class 5 driver’s license and reliable vehicle.
• Computer skills for Microsoft Word and Outlook.

Notes:

• This position requires Union membership.
• Applications will be accepted from applicants of all genders.
• Applicants are required to have a reliable working vehicle and a valid class 5 driver’s license.
• This position requires the incumbent to be available in the office. Remote work is unavailable.

ABOUT THE BENEFITS:

In exchange for your contributions to VACFSS, you will receive a competitive salary and a comprehensive benefits package, including:

• Medical, extended health, and dental
• Group life
• 100% employer-paid premiums
• 3 weeks of vacation
• Eligible for the VACFSS flex program 
• Membership in the Public Service Pension Plan
• Access to VACFSS’ Staff Cultural Clinical Counselor, Elder
• Access to Indigenous Cultural Teachings as coordinated by the Agency

APPLICATION PROCESS:

Applications will be accepted from candidates with the above qualifications or from candidates that have delegated experience with MCFD or a Delegated Aboriginal Agency. An eligibility list may be created. Preference may be given to Indigenous candidates as per Section 41 of the Human Rights Code. We thank all candidates for their interest; however, only those shortlisted will be contacted. 

Situated on the unceded and occupied territories of the Coast Salish Peoples, including the xmθkym (Musqueam), Swxwú7mesh (Squamish), Selílwitulh (Tsleil-Waututh), and Stó:l nations.

Position:             Transportation Support Worker

Status:                 Temporary Vacancy, 2 years full-time

Department:      Child Safety

Location:             745 Clark Drive, Vancouver

Classification:    Grid 9, Unique Job

Salary:                  $1,923.81 to $2,167.41 bi-weekly 

The salary shown reflects current rates as of April 1, 2024, under the Indigenous Services stream within Community Social Services. Updated rates are anticipated pending voting and ratification of the collective agreement.

At VACFSS, we ensure that the rights, safety, well-being and spirit of Indigenous children and families are upheld, honored and protected. We strive to eliminate oppression, discrimination and marginalization within our community. We acknowledge and honor the inherent wisdom, capacity and resourcefulness of our community in designing programs and services to care for our own children and families. Accordingly, we are dedicated to planning, developing, and implementing creative and innovative Indigenous programs and services in collaboration with members of our community and other agencies.

• Join an Agency that strives to provide services to strengthen Indigenous families culturally and spiritually!
• Receive a competitive salary $50,190.86 - $56,546.21 per year PLUS a comprehensive benefits package!
• Take on a challenging role that provides membership in the Public Service Pension Plan!

Job Summary

Reporting to the Integrated Services Lead, the Transportation Support Worker is an integral link in our continuity of service by ensuring safe access to visitation which strengthens families and provides enhanced permanency and well-being through relationships. The Transportation Support Worker will support social workers within the Child Safety and Family Preservation & Reunification Programs providing transportation services for children and youth to and from pre-arranged visitation sites. This position will require communication and documentation with all points of contact including the following:  social workers, parents, and caregivers to facilitate transportation support. This position will also support the agency with similar transportation duties as required. The delegated social worker or Integrated Services Lead retains full decision-making responsibility.

Key functional areas of this position include transportation of children, youth, and families by vehicle, ensuring a vehicle is in good condition prior to driving, attending meetings, regular communication with social workers, team leaders, parents and or caregivers, as well as active participation in the Agency’s health and safety program. Some duties include:

• Receives drive requests and reviews assigned schedules and documents transportation of clients. Confirms rides with caregivers, parents, and other(s).
• Operates a motor vehicle by providing transportation including pick-up and drop-off at the direction of the social worker for the children and/or families to designated places for their visits. These could include the biological family’s residence, a relative’s home, an office, pre-determined visitation site, a residential facility, or other specified locations, including sites outside the child’s city of residence.
• Visits can occur during weekdays, weeknights, holidays, and weekends at a time mutually agreed upon by the social worker, caregiver, and child’s parent(s).
• Receives drive requests and reviews assigned schedules and documents transportation of clients.
• Ensure children are received safely by appropriate staff at the designated location(s).
• Always ensure safety of vehicle including obeying traffic laws, road safety, parking restrictions, checking wheelchairs and child restraints are secured, and managing problems and emergencies that arise in accordance with established guidelines.

A comprehensive position profile will be available at the time of the interview.

Qualifications:

Education and Experience:

Required:

• Education:
  • Grade 12 Required
• Experience:
  • Minimum 2 years of Class 5 driving experience
  • Experience working in a human service field.
  • Good computer skills and ability to navigate the internet
  • Excellent time management and organizational skills
• Licences, Certificates, etc:
  • Valid Class 5 BC Drivers Licence with clean driver's abstract
  • First Aid - training available

Preferred:

• Education:
  • Diploma in a related human/social service field.
• Experience:
  • Childcare experience with infants, toddlers, and school age children
  • Transporting infants and children in case as well as their sibling groups
• Licences, Certificates, etc.:
  • Valid Class 4 BC Driver's License preferred.

• Environment/Working Conditions – Pace of work is controlled by set schedules; often faced with multiple demands with very tight time pressures to finish pickups and drop-offs; works in all weather conditions.
• Must be able to lift up to 50lbs including small children and car seats.
• Understanding of driver’s safety is essential.
• Proper car seat fitting (training available). 

Key Competencies:

• Relational Engagement
• Leadership
• Collaborative Planning and Decision Making
• Emotional Competency
• Resilience
• Cultural, Spiritual Expression 

Note:

• A valid Class 5 BC Driver’s license with no restrictions and a clear driver’s abstract are required for this position. The driver’s abstract will be requested as part of the referencing process. A clean record that does not exhibit serious offences will be required.
• This position requires Union membership.
• Criminal Record Check required.

Benefits:

• Extended health and dental
• Group life and AD&D
• Employee and Family Assistance Program
• 100% Employer-paid premiums
• 3 weeks vacation
• Public Service Pension Plan
• Access to VACFSS' Staff Clinical Counsellor
• Access to Indigenous Cultural Teachings as coordinated by the Agency
• Eligible for the VACFSS Flex Program after passing probation

APPLICATION PROCESS:
Applicants may apply by completing the Application by using the following link: https://www.vacfss.com/join-us/apply-for-a-job/. We thank all candidates for their interest; however, only those selected for an interview will be contacted. Preference may be given to qualified Indigenous candidates as per Section 41 of the Human Rights Code.

Situated on the unceded and occupied territories of the Coast Salish Peoples, including the xmθkym (Musqueam), Swxwú7mesh (Squamish), Selílwitulh (Tsleil-Waututh), and Stó:l nations.